How can I contact you? The best way is to send us an email to firstname.lastname@example.org However, if you need to speak with us directly you can reach us at 315.399.0967 Monday - Friday from 8:00am-5:00pm EST
Where can I buy your products locally? We're available at select cafes, retailers, and specialty stores throughout New York State. You'll also find us at many festivals and events farm markets Click here to find a store nearest you.
Whats the shelf life of your products? Our hot sauces and mustards are vinegar based which is a natural preservative making them shelf stable indefinitely. However why wait, we think they're best enjoyed within 12 months of purchasing.
Do I have to refrigerate your hot sauces and mustards after opening? We recommend refrigerating our products after you open to maintain maximum freshness.
Are your products Vegan? Most of our sauces and mustards are Vegan with the exception of our Honey Cayenne hot sauce and Spicy BBQ Sauce
Are your products Gluten-Free? All our hot sauces and mustards with the exception of our beer hot sauces and beer mustard are gluten-free
Whats your return policy? Unfortunately food items are non-returnable, however we want you to be completely satisfied with your purchase. Please send us an email to email@example.com describing your concern and we promise we'll do our best to try and resolve it
Do you ship internationally? We'd love to ship your family and friends a gift of local flavor from SYRACHA'CUSE. Simply complete the online order process as normal.
I'm interested in carry your products in my store? We'd love to work with you please send us an email to firstname.lastname@example.org that includes your store name and contact information. We promise to back in touch with you right away
Do you offer volume discounts for wedding, corporate gifting or special occasions? We'd love to work with you or your company on your special project. Simply send us an email to email@example.com with a brief description of your ideas. We promise to get back with you right away.