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    We take great pride in the quality of our products. We carefully inspect your order prior to shipment; upon receipt, please inspect your purchase and notify us of any damage within 10 days of receiving your order. We'll arrange for a prompt replacement. 

    We cannot accept returns on pre-packaged food items. No claims will be accepted more than 10 days after the receipt of your purchase, or if the product shows any evidence of prior use or alteration.

    Please photograph damaged product, as well as a note of how you would like for us to proceed regarding replacement to info@syrachacuse.com